Shipping Information

Freight / Delivery

Please note that all orders will be dispatched from our nursery located in Bennett Springs WA.

Payments taken within 24 hours of receiving the order. We will be able to deliver all goods from our online store, including Palms, Cycads, Bamboos, Indoor Plants, Gingers & Heliconias.

Stock levels can be up to 12 hours outdated (due to system processing) so after an order is made, please wait until the fulfilment email has been received as a confirmation, and we have allocated stock to your order.

Currently we are only able to deliver within Western Australia, and the price of shipping will be calculated using the cart automatically based on postcode. Small orders will be delivered via Ute & Larger orders will be sent via courier truck. Once an online order is received, you will receive an email/call to confirm dispatch date. If a different delivery day is required, then another price will need to be quoted, and adjusted accordingly

As we are sub-contracting a courier service for most deliveries, all delivery fees are flat rate, and are not dependent on quantity of stock, only on distance/time (order as many items as you like per invoice!). If a delivery option isn’t available for your online purchase, you are welcome to call the team on (08) 9377 6875 and we will be able to arrange a quote for you. On delivery day, we will call in the morning to give you an approximate time, please ensure that you are at the address at this given time. If you are unavailable, the driver will leave the plants on the property. Plants will only be dropped at the front of the location/property – they will not be carried through to the backyard unless prior arrangements have been organized.

Pickup from nursery:
If you have selected to pick up the order from the nursery. Please wait until a fulfillment email has been received and time allocation made before making the trip. This will ensure that the stock is set aside and ready for your collection and the staff will be ready and can assist with placing the items in your vehicle.

Please note that some prices may vary from the online store and in the nursery.

© Coast Road Palms Perth Western Australia ( WA )